Owner/Manager and Software Application Trainer
Dip. Ed., B.Ed., Grad. Dip. I.T. & Comm. Ed., Cert. IV in Workplace Training and Assessment, A.R.A.D.
Jane has over 28 years experience in the education and training field and has been online since 1994.
She established HCT in 1993 to cater for home and office users wanting to train in their own environment on their own equipment.
She also teaches computer studies at RMIT University and has tutored at Melbourne University in the computer education department as well as various neighbourhood learning centres.
Jane is able to cater for diverse ranges in training; from the absolute beginner through to the advanced user. She is very patient and aims her lessons to the needs and levels of her clients.
Jane has three children under 6 and consequently she is managing HCT from her home. She only manages to train on the odd ocassion but she endeavours to maintain the high standards expected of her through her friendly and qualified contract trainers and technicians.
Senior web designer & developer; General computer tutor; Windows/Office/Apple/iOS expert
Bachelor of Business Information Systems
Kane has over 8 years of professional web development experience, and 15 years of general computer experience.
His range of services pretty much covers anything that involves technology: programming, building computers, diagnosing issues, maintenance, virus removal, setting up software, phones, tablets, servers, home and office networks or even home theatre systems.
If it involves some kind of computer, Kane can probably help you!
Kane is known for his patient nature and specialises in tutoring seniors with any level of capability.
Technical Support & Computer Sales
We are now very pleased to be associated with a leading technical support company that has been in business for 20 years. The company is owned and operated by Dale Peters B. Bsc. who has 30 years business experience with a background in retail, distribution, management and service industries.
We are a now able to offer quality, affordable and speedy service on-site for computer repairs, service and support offering same day service to all computer users in the greater Melbourne metropolitan area.
We come to you. We repair and service the full range of potential computer problems comprising:
- Hardware – motherboards, floppy & hard disk drives, display cards, mice, power supplies, multimedia & upgrades, modems, scanners
- Software – All versions of Windows, all major applications
- Monitors – Fading, colour dropout, lines, power supplies
- Printers – jamming, realignment, print quality
- Notebooks – hardware and software
- and are specialists in Networking, Internet connections etc.
We also sell custom built computers & all brands and configurations of computer hardware and offer same day no obligation quotes.
We have specialist technicians in all major Melbourne territories and offer same day service 14 hours per day, 7 days per week.
The aim of our business is long term total customer satisfaction resulting in the establishment of a sound reputation for reliability and quality with a large base of loyal customers.
Because the range of computer problems is so large, we strive to provide all the services needed by the customer without them having to call on separate repair companies to service and repair separate items and without them having to leave their homes or businesses. We repair, upgrade, purchase and service computer hardware for very competitive rates. This is augmented with manufacturers warranties and full after sales and service support.
Our response times are excellent. Between 2-24 hours. From your initial inquiry call we would generally be able to have a technician visit you between 2 – 6 hours depending on the time of day of the call. There are sometimes longer delays in more specialised areas such as printers, notebooks & Apple Mac machines.
Our hours of operation are from 8am – 10pm 7 days per week.